The new client portal includes: an exclusive client blog; video tutorials on various Rapport3 features such as leave booking or reporting project financials; webinar tutorials; a calendar of events and all the latest Rapport3 updates and release notes. Webinar topics to date include PowerBI, the QA module and Making Tax Digital, but we are always open to new requests and ideas how how we can help clients make the most of the Rapport3. We hope having everything easily accessible in one location will encourage clients to explore the possibilities of Rapport3 further, whilst getting more involved in the Cubic Interactive client community.

The portal will be regularly updated to ensure all the most recent updates, news and resources are available!

This is just one of several changes that have come out of the recent customer survey, which showed some very positive feedback in many areas but also included a few requests with regards to customer communication. We aim to provide a flawless, efficient and intuitive service for our clients so have therefore introduced a number if new support aids over the past few weeks, including:

• Our new monthly newsletter, with tips and insights specifically designed for Rapport3 users
• Short 'How do I?' video tutorials on particular areas
• Monthly Webinars - 30 minute lunchtime webinars on particular areas
• Reviewing an Academy Training approach for the Rapport Next Generation roll out.
• Improved Communication in general