Hawkins Brown pride themselves on creating places with personality and purpose, that are well-made, well-used and well-loved. Ranking in the AJ100 top 10, they have a reputation for innovative solutions that suit their context and purpose perfectly. The delivery of each of their projects focuses on accurate time and budget, with open communication and good customer relationships a real priority.

Collaborations are a huge aspect of each project, the number of consultants,authorities, advisers, interest groups, specialists, contractors and sub-contractors growing with the scale. Managing, communicating with and motivating these groups consistently and effectively is a huge task, but concludes in projects that developed in new, unique and exciting ways.

With such a large network of clients, employees and collaborators, an effective CRM system was essential for Hawkins Brown. Having previously used Access' 'Focal Point' software, they decided to migrate to Rapport3 CRM, a more comprehensive service necessary, particularly to accommodate their growing team and success.

Their focus on providing an efficient and accurately budgeted service means the Rapport3 Project Costing module was ideal for keeping track of all cost-related parts of a project. Their reputation for absolute quality and high standards also made our Rapport3 Quality Assurance module a massively useful tool to utilise. The Integration module with Access Dimensions has also been included, to ensure all data is consistent and accurate throughout their systems.

Our team are excited to welcome a client of such high calibre within the world of architecture, and look forward to seeing how Rapport3 will create a more efficient and streamlined project process, allowing more time to be put into the creativity and innovation of architectural design and build.