They have received some incredible feedback from happy clients. Joanna Beirne, from MKO, thanked the team for their help, saying, “Whenever we have a query, we get a response faster than we make the request [...] their dedication is exemplary.” Grainne Scully from David Kelly Partnership, thanked James Somers specifically for his help with Credit Notes, saying, “James went above and beyond what I asked him to do - much appreciated.” Similarly, Dawn Turford from Anderson Orr Architect said Kyle Dixon was “Very quick to respond to [her] query”.
It’s great to hear this feedback for our hardworking Customer Experience team, and we thank them for their hard work!