Company:

PJA

Sector:

Transport Engineering

Location:

Birmingham, Reading, London, Bristol, Exeter, Melbourne, and Perth

Rapport3 modules used:

Job Costing

Sage Integration

Newforma Integration

Human Resources

In 2015, PJA invested in Rapport3, realising that they needed a more efficient timesheet and project financials system to facilitate their exponential growth. Having been formerly spreadsheet based, they started to research project management systems that would work with their complex and varied project processes. Rapport3 was brought up as an ideal solution, with some of the directors having utilised it at precious companies in their career.


“We needed a system that was manageable, able to change and expand as we grew and developed. Rapport3 is perfect for this - it is scalable and flexible as and when you need. We originally invested in just the compulsory modules, but saw the need for other features in time, so could add these on when necessary” - Nigel Millington, Joint Managing Director


Communication Massively Improved

With so many offices around the country, their team of over 70 needed a consistent and reliable means of communication, which Rapport3 has provided.


“The intuitive interface is perfect for managing and communicating about a huge range of projects, and as we are often working on up to 450 projects ongoing, this was essential. The size of our projects also vary massively - Rapport3 works just as well with projects that are worth £500 up to £50,000 and more.”


The client

“The WIP reports are a highlight of Rapport3. The billing and forward-billing features are always accurate and informative, giving us a clear understanding of the status of every project.”


PJA use multiple Rapport3 integration modules to ensure that the data inputted into systems that they use outside of Rapport3 are automatically transferred into the Rapport3 database, and related reports. Their accounting software, SAGE and email management software, Newforma, are both linked seamlessly to Rapport3 to ensure consistency of information and ease of use. 


“It’s great how a new file structure and project will be created if there is one made in Newforma, saving time and resources which really add up.”

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The client

“The WIP reports are a highlight of Rapport3. The billing and forward-billing features are always accurate and informative, giving us a clear understanding of the status of every project.”

PJA use multiple Rapport3 integration modules to ensure that the data inputted into systems that they use outside of Rapport3 are automatically transferred into the Rapport3 database, and related reports. Their accounting software, SAGE and email management software, Newforma, are both linked seamlessly to Rapport3 to ensure consistency of information and ease of use. 

“It’s great how a new file structure and project will be created if there is one made in Newforma, saving time and resources which really add up.”
Book a demo

The client

“The WIP reports are a highlight of Rapport3. The billing and forward-billing features are always accurate and informative, giving us a clear understanding of the status of every project.”

PJA use multiple Rapport3 integration modules to ensure that the data inputted into systems that they use outside of Rapport3 are automatically transferred into the Rapport3 database, and related reports. Their accounting software, SAGE and email management software, Newforma, are both linked seamlessly to Rapport3 to ensure consistency of information and ease of use. 

“It’s great how a new file structure and project will be created if there is one made in Newforma, saving time and resources which really add up.”
Book a demo

Requirements

“Whenever we get in touch to ask questions, they always respond quickly - the support team in general are great, and always fix any issues. Our invoice templates and data fields have been personalised to work exactly with how our team organises projects and client data, which is great. It feels like a very bespoke service.”


At Rapport3 we are often hosting Rapport3 Usergroups and events, and organise a monthly webinar to explain certain features and updates in depth. With a Rapport3 portal created to ensure every client has resources and support easily accessible, we will always prioritise clarity and communication with our customers.

Requirements

“Whenever we get in touch to ask questions, they always respond quickly - the support team in general are great, and always fix any issues. Our invoice templates and data fields have been personalised to work exactly with how our team organises projects and client data, which is great. It feels like a very bespoke service.”

At Rapport3 we are often hosting Rapport3 Usergroups and events, and organise a monthly webinar to explain certain features and updates in depth. With a Rapport3 portal created to ensure every client has resources and support easily accessible, we will always prioritise clarity and communication with our customers.

Requirements

“Whenever we get in touch to ask questions, they always respond quickly - the support team in general are great, and always fix any issues. Our invoice templates and data fields have been personalised to work exactly with how our team organises projects and client data, which is great. It feels like a very bespoke service.”

At Rapport3 we are often hosting Rapport3 Usergroups and events, and organise a monthly webinar to explain certain features and updates in depth. With a Rapport3 portal created to ensure every client has resources and support easily accessible, we will always prioritise clarity and communication with our customers.

The solution

“The ongoing communication is great, and we always feel in the loop when it comes to new updates or features in Rapport3. I can’t imagine going anywhere else in the future, and would always recommend it for other businesses.”
Book a demo

The solution

“The ongoing communication is great, and we always feel in the loop when it comes to new updates or features in Rapport3. I can’t imagine going anywhere else in the future, and would always recommend it for other businesses.”
Book a demo

The solution

“The ongoing communication is great, and we always feel in the loop when it comes to new updates or features in Rapport3. I can’t imagine going anywhere else in the future, and would always recommend it for other businesses.”
Book a demo